Ace exam on your first attempt with actual EXIN ITILFND_V4 questions

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The ITILFND_V4 Exam covers key ITIL 4 concepts such as the service value system, the four dimensions of service management, the guiding principles of ITIL 4, and the ITIL practices. Candidates are also tested on their understanding of the ITIL 4 certification scheme, the ITIL 4 Foundation exam format, and the roles and responsibilities involved in service management.

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EXIN ITILFNDv4 (ITIL 4 Foundation) Exam is a certification exam that aims to validate the fundamental knowledge of IT professionals regarding ITIL 4. ITIL, or Information Technology Infrastructure Library, is a widely-accepted framework that outlines best practices for IT service management. The ITIL 4 Foundation Exam covers topics such as service management concepts, the four dimensions of service management, the service value system, and more.

EXIN ITIL 4 Foundation Sample Questions (Q143-Q148):

NEW QUESTION # 143
What is a problem that has been analyzed but has not been resolved?

A. Known error
B. Incident
C. Workaround
D. Event

Answer: A

NEW QUESTION # 144
Which statement about the automation of service requests is CORRECT?

A. Service requests and their fulfilment should be automated as much as possible
B. Service requests that cannot be automated should be handled as incidents
C. Service requests that cannot be automated should be handled as problems
D. Service requests and their fulfilment should be carried out by service desk staff without automation

Answer: A

NEW QUESTION # 145
Which role approves the cost of services?

A. Change authority
B. User
C. Sponsor
D. Customer

Answer: C

NEW QUESTION # 146
What is the purpose of the 'problem management' practice?

A. To minimize the negative impact of incidents by restoring normal service operation as quickly as possible
B. To protect the information needed by the organization to conduct its business
C. To align the organization's practices and services with changing business needs through the ongoing identification and improvement of services
D. To reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents, and managing workarounds and known errors

Answer: D

NEW QUESTION # 147
Which is CORRECT about change authorization?

A. Emergency changes are authorized by the technician making the change
B. A change authority is assigned each time a standard change is requested
C. Assignment of the change authority is based on the change type and model
D. The change authority will ensure changes are authorized after they are deployed

Answer: C

NEW QUESTION # 148
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Ace exam on your first attempt with actual EXIN ITILFND_V4 questions

Wiki Article

100% Pass 2026 EXIN ITILFND_V4: Perfect Download ITIL 4 Foundation Demo

EXIN ITIL 4 Foundation Sample Questions (Q143-Q148):

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